Troubleshooting

If you are having problems accessing your account please view the Login Failure page.

If you are still having difficulty then you will need to ring the Interactive Brokers support desk, for security reasons we do not have access to client login/password details or the ability to reset

Interactive Brokers Office Contact Numbers:
 

Location

Number

Hours of Operation

United States

(877) 442-2757 FREE Toll free
(312) 542-6901 Direct dial

19:00 (Mon - Fri) - 07:00 (Tue - Sat) (Asia/Jakarta)
00:00 (Mon) - 06:00 (Mon) (Asia/Jakarta)

Canada

(877) 745-4222 FREE Toll free
(514) 847-3499 Direct dial

19:00 (Mon - Fri) - 04:30 (Tue - Sat) (Asia/Jakarta)

Europe + Russia

00800-42-276537 Toll free1
+41-41-726-9500 Direct dial
+41-41-726-9506 Pyсский

13:00 (Mon - Fri) - 01:00 (Tue - Sat) (Asia/Jakarta)

Hong Kong

+852-2156-7907 Direct dial

07:00 - 16:00 (Mon - Fri) (Asia/Jakarta)

Australia

+61 (2) 8093 7300 Direct dial

07:00 - 16:00 (Mon - Fri) (Asia/Jakarta)

 

India

+91 22 61289888 Direct dial
+91 22 33259888 Direct dial

10:00 - 19:00 (Mon - Fri) (Asia/Jakarta)

China

+86 (21) 6086 8586 Direct dial

08:00 - 17:00 (Mon - Fri) (Asia/Jakarta)

Japan

+81 (3) 4588 9700 Direct dial

06:30 - 15:30 (Mon - Fri) (Asia/Jakarta)

Estonia

+372 668 2880 Direct dial

13:00 - 23:00 (Mon - Fri) (Asia/Jakarta)

Chile

+56 (2) 2581 3419 Direct dial

20:00 (Mon - Fri) - 06:00 (Tue - Sat) (Asia/Jakarta)

Israel

+972 3-978-6873 Direct dial

13:00 - 23:00 (Mon - Fri) (Asia/Jakarta)